Absolutely not. Your files are yours alone. While they are temporarily stored on our servers, they are securely protected and inaccessible to anyone else. Files are retained for a maximum of 2 hours to allow you to download them, after which they are permanently deleted. You also have the option to delete your files manually at the end of each conversion. Rest assured, we do not view, copy, or analyze your files in any way.
Yes.All uploads use https/SSL and include our end-to-end encryption for further privacy. These additional steps increase security and satisfy most corporate data privacy policies. Put simply, your data is processed as safely as possible. We comply with EU Data Protection Regulation, which is one of the strictest safety standards in the world (GDPR).
Our system requirements are minimal for smooth operation. We recommend using the following browsers: Chrome, Firefox, Internet Explorer 10 or newer, and Safari. If you encounter any issues on the download screen, we suggest switching your browser to Incognito mode for an optimal experience.
The confirmation email should arrive in your inbox immediately. However, it might take a little longer in some cases. If you don’t see it within 30 minutes, please check your Spam or Trash folder. If it’s still not there, feel free to contact us via email for assistance.
The easiest way is to drag and drop your files straight to our upload tool. You can also click on ‘Select files’ button or import your files.
To convert a scanned PDF to an editable or another editable format, it is required OCR (Optical Character Recognition), a system that converts non-selectable and scanned text to office documents. It is possible to make Scanned PDF to Office conversions.
Unfortunately, this is not entirely in our hands. Processing speed depends on many factors, so the time that will take you to get your files converted will depend as well on your own Internet connection speed, the size of the selected files and, mostly, on how busy our servers are.
